Support & peace of mind

Maintenance & support for your website

An unmaintained site is a vulnerable site: security holes, compatibility issues, slowdowns. Our maintenance plans keep your site up to date, secure and fast, with a responsive point of contact.

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Maintenance, an insurance policy for your site

A website isn't a static asset. WordPress, WooCommerce, plugins and themes are updated regularly: these updates patch critical security holes and add new features. A site that isn't updated becomes vulnerable within weeks.

Vitalyn has been maintaining WordPress, WooCommerce, Shopify and Prestashop sites for 20 years. We actively maintain dozens of sites and respond within contractually guaranteed timeframes.

Our plans include updates, backups, monitoring and priority access to our team for any change or support request.

What we offer

Regular updates

WordPress core, plugins, themes: every update is tested in a staging environment before it goes to production.

Daily backups

A full backup of your site (files + database) every day, kept for 30 days. Restore in minutes.

24/7 monitoring

Real-time monitoring of your site's uptime and response time. Instant alerts and priority response in case of an outage.

Enhanced security

Web application firewall, spam protection, malware scanning and intrusion monitoring to protect your site and your data.

Technical support

Priority access to our team for any question or change request. Guaranteed response time based on your plan.

Monthly report

A monthly summary of the work done, your site's health, performance and completed updates.

Our process

1

Initial audit

A complete review of your site: security, overdue updates, performance and areas of concern.

2

Bringing it up to standard

We fix the issues found and update every component before the maintenance contract begins.

3

Monitoring setup

Setting up monitoring, backups and alerts. Restore tests to validate the procedure.

4

Monthly maintenance

Scheduled updates, security checks, optimizations and a monthly activity report.

5

Ongoing support

We handle your support requests and small changes within the timeframes set by your plan.

Why choose Vitalyn?

20+ years of experience

Over 300 projects delivered across every industry. Rare expertise that avoids costly mistakes and speeds up results.

Guaranteed performance

All our sites score above 90/100 on Google PageSpeed. That's the minimum we hold ourselves to on every project.

Built-in SEO

SEO is built in from the design stage, not added at the end of the project. Faster, longer-lasting results.

One point of contact

You work with the same people from brief to delivery. No phone ringing into the void.

Frequently asked questions

How much does a maintenance plan cost?
Our plans start at €49/month for a WordPress brochure site. E-commerce sites and sites with higher support needs are covered by tailored plans. Contact us for a custom quote.
Can you maintain a site you didn't build?
Yes. We take over maintenance of sites built by other providers. We run an initial audit to assess the site and bring it up to standard before the contract starts.
What happens if my site goes down?
If your site goes down, our monitoring system triggers an instant alert. Depending on your plan, we respond within a guaranteed window of 2 to 24 hours. Restoring from the latest backup takes just a few minutes.
Are content changes included?
Premium plans include a monthly allowance for content changes (text, images, adding simple pages). Larger changes are billed on a time-spent basis at our current rates.

Based in Besançon or Normandy? We will come and meet you. → Web agency in Besançon · Web agency in Normandy

Protect your website

Request your free site audit. We'll recommend the plan that fits your needs.

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